All Buyers Purchasing from www.MarylandSpeed.com agree to the following terms-
Once an order has been accepted, in stock orders cannot be cancelled. Orders also cannot be cancelled the day they are shipping. Special order items are not cancellable or returnable. This includes, but is not limited to, made to order exhausts components like Spintech and Stainlessworks products, DMH cutouts, Billet Catch Cans and coated headers or headers we normally do not stock. Once an item has shipped, it cannot be cancelled.
Refunds & Returns
Any Headers and Exhaust Parts that are Ceramic Coated
Ceramic coated exhaust parts are special order and cannot be cancelled or returned. Any issues are handled under the manufacturer's warranty.
Custom/ Made to order Exhausts, Gauges, Superchargers, Body Components, and Special Order Items
Anything we special order/make to order for you and is not returnable. This includes any exhaust with selectable options such as material, different H-pipes or X-pipes, tips sizes and so forth. It also includes special order headers that are stepped or over 2" in size. These items are not returnable, and any issue with the product is to be handled under the manufacturer's warranty. Superchargers also not returnable for any reason. Lastly, Body components are not returnable. The customer must inspect all body component upon receipt to ensure there is no defects or shipping damage. One the customer signs for the parts, the sale is final, and any issues must be handled under the manufacturers warranty.
Once an Aeroforce gauges has been wired into a car, and attempted to be powered on, it is no longer returnable and all warranty issues are handled through Aeroforce. If you mistakenly order the wrong gauge, you must send you gauges back to Aeroforce to be reconfigured. You will also need to include a check for a reconfiguration fee of 15% of your purchase price, and $12.50 for return shipping and handling.
All other items purchased are subject to the below Return and Refund terms.
If The Item is Not Defective and You Want to Return it-
You may return any uninstalled product (except detailed above) for any reason within 21 days of receipt. Returning a product that is not defective will however result in a 25% restocking fee. This restocking fee covers the various costs associated with processing your order, manufacturer restocking fees we pay, and any discounted shipping we offer. Any shipping the customer paid is NOT refundable. Return shipping is customers responsibility.
Product must be in new, uninstalled condition, and return must be sent in original UNDAMAGED packaging. Please note specifically returns are not accepted on exhausts that are installed because the customer determines they do not like sound. Exhaust tone is subjective, and there is no way we can allow customers to try exhausts, and then return them for refund.
All returns must be properly packaged and sent with proper insurance. Any returns received damaged or obviously installed will be refused and returned to sender.
If the Item is Defective and You Want to Return it-
All parts purchased through MarylandSpeed are subject to the manufacturer's warranty ONLY. If you receive a part that us defective, please contact us within 10 business days, and we will work with the manufacturer to correct the situation within their warranty process. After the part has been installed, or 10 days have passed, the customer must work directly with the manufacturer to resolve any warranty issues. MarylandSpeed also is not liable for any installation labor cost or parts/vehicle damage caused by defective parts.
All Defective items must be returned in new, uninstalled condition. If you attempted to install the item and realized it is damaged, please contact us. Most
manufacturers will not provide warranty service on a part that has been modified or damaged during install.