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All Buyers Purchasing from
agree to the following terms-
Once an order has been accepted, in stock orders cannot be cancelled. Orders
also cannot be cancelled the day they are shipping. Special order items are not
cancelable or returnable. This includes, but is not limited to, made to order
exhausts components like SpinTech and Stainless Works products, Billet Catch
Cans and coated headers or headers we normally do not stock. Once an item has
shipped, it cannot be cancelled. Please understand that in order to offer the
wide range of unique, and made to order parts we do, we must strictly enforce
Refunds & Returns
Any Headers and Exhaust Parts that are Ceramic Coated
Once an order for ceramic coated exhaust parts has been placed, it is not
cancelable, changeable, or returnable. We do not allow any exceptions to this
rule because in order to offer the coating options we do at affordable prices,
we have to keep the process as smooth as possible.
Custom/Made to order Exhausts, Gauges, Superchargers, Body Components, and
Special Order Items
Anything we special order/make to order for you is not returnable. This includes
any exhaust with configurable options such as material, different H-pipes or
X-pipes, tips sizes and so forth. It also includes special order headers that
are stepped or over 2" in size. These items are not returnable, and any issue
with the product is to be handled under the manufacturer's warranty.
Superchargers are not returnable for any reason. Body components are not
returnable. The customer must inspect all body components upon receipt to ensure
there are no defects or shipping damage. Once a customer signs for the parts,
the sale is final, and any issues must be handled under the manufacturer’s
warranty. Please understand that in order to offer the wide range of unique, and
made to order parts we do, we must strictly enforce this.
Once an Aeroforce gauge has been wired into a car, and attempted to be powered
on, it is no longer returnable and all warranty issues are handled through
Aeroforce. If you mistakenly order the wrong gauge, you must send you gauges
back to Aeroforce to be reconfigured. You will also need to include a check for
a reconfiguration fee of 15% of your purchase price, and $12.50 for return
shipping and handling.
All other items purchased are subject to the below Return and Refund terms.
If The Item is Not Defective and You want to return it-
You may return any uninstalled product (except detailed above) for any reason
within 21 days of receipt. Returning a product that is not defective will
however result in a 25% restocking fee. This restocking fee covers the various
costs associated with processing your order, manufacturer restocking fees we
pay, and any discounted shipping we offer. Any shipping the customer paid is NOT
refundable. Return shipping is customer’s responsibility. To provide our
customers with the best price, and fastest service, we may ship your order from
multiple warehouses. In the case of a return, you will be asked to return the
items to the warehouses they shipped from, which may result in multiple return
Product must be returned in new, uninstalled condition, and
returned in original UNDAMAGED packaging. Please note specifically returns are
not accepted on exhausts that are installed because the customer determines they
do not like sound. Exhaust tone is subjective, and there is no way we can allow
customers to try exhausts, and then return them for refund.
All returns must be properly packaged and sent with proper insurance. Any
returns received damaged or obviously installed will be refused and returned to
If the Item is Defective and You want to return it-
If you receive a part that is damaged or defective, please contact us within 10
business days of receipt. When a part is lost in transit or received damaged, we
will initiate a claim with our shipping carrier. Replacements will not be sent
until the claim is fully investigated. All parts purchased through MarylandSpeed
are subject to the manufacturer's warranty ONLY, so defective claims are handled
under the manufacturer’s warranty. After the part has been installed, or 10 days
have passed, the customer must work directly with the manufacturer to resolve
any warranty issues. Installed parts are never returnable for a refund.
MarylandSpeed also is not liable for any installation labor cost or
parts/vehicle damage caused by defective parts.
Do not install or modify a defective or damaged item, as doing so is in
violation of our order terms and can result in the manufacturer’s warranty being
purchased from MarylandSpeed are installed at the buyer’s risk. MarylandSpeed
is not responsible for the installation, or any damages or defects caused to
your vehicle by the installation of products sold through this site.
are subject to change without notice. While we strive to prevent pricing
errors, we are not responsible for pricing mistakes, or website technical
errors that effect product pricing. If there is a pricing error on the site
the customer will be notified and given the chance to cancel the order or pay
the difference in the correct price.
package discounts on both our web site and to customers over the phone. If you
want to cancel or return part of a package, you will lose any package discount
received. The refund issued will be what you paid minus the full website price
of the parts you are keeping. In the case of a return, a restocking fee up to
25% will also be deducted from this refund amount.
for with a check or money order will not be processed until payment is
received and cleared (includes PayPal eChecks).
$250 must be placed through our website.
logos, and product descriptions are the property of their respective
manufacturers. MarylandSpeed often checks these descriptions for correctness,
however cannot guarantee it.
must be redeemed at time of purchase. We do not apply coupon codes after an
order has been placed.
issues involving a product purchased from MarylandSpeed are to be handled
through the manufacturer.
value of gift certificate must be used at time of purchase. No cash refunds or
cash redemption value will be given for gift certificates.
is not responsible for lost or stolen gift certificates. After a gift
certificate has been delivered, a replacement will not be issued.
us within 14 days if your gift certificate has been lost and not delivered via
your chosen form of delivery.
certificates expire and are forfeited 5 years after the issue date.
certificate is redeemed online or over the phone, it is voided in our system
and cannot be used again.
Warranties and Emissions Laws
Any long tube header system or product that replaces the factory catalytic
converter is sold for off road use only. It is the buyer’s responsibility to
ensure the parts they purchase comply with their manufacturer’s warranty, and
all local emissions laws. MarylandSpeed WILL NOT be liable for any issues or
confusion regarding whether or not a product is emissions compliant.
shipping is UPS Ground, Fed Ex Ground, or USPS First Class Mail (for decals).
Smaller items are often upgraded for free to USPS First Class mail at our
packages, or shipping damages and shortages must be reported to us
immediately. Shipping damage or shortage claims must be reported within 7 days
after delivery. It is strongly recommended you ensure all products are
received and in proper condition before beginning installation. We do not
overnight replacements for short shipped or damaged parts.
If a shipment
is lost, misrouted, or damaged we will start an investigation with the
shipping carrier. Replacement items will not be sent until the shipping
carrier completes their investigation and verifies the loss.
shipment will result in a 25% restocking fee and shipping costs will not be
refunded. NO EXCEPTIONS!
Customer Service Number is: 443-730-9428